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This role as a Customer Service Advisor in the insurance industry as a Customer Service Advisor you will be providing exceptional service to customers by assisting with inquiries and resolving issues in a professional and timely manner.
Client Details
Our client are a well established insurance services business based in York, they are currently going through a period of growth and are looking for Customer Service Advisors to join their Customer Service team. Our client offers great career progression, competitive salary and excellent benefits.
Description
Duties of the Customer Service Advisor will be:
- As a Customer Service Advisor you'll be supporting customers with queries
- You'll work with customers over the telephone, giving them essential support and dealing with a wide range of disputes and queries.
- Problem and query resolution
- Ability to manage and prioritise workload
Profile
The successful candidate will have the below skills:
- To understand the customer's requirements, responding with professionalism and effectively; using your organisational skills to handle customer queries quickly and efficiently.
- Ability to work well under pressure.
- Experience in a customer focused role is preferable.
- Excellent verbal and written communication skills.
- Strong IT skills
Job Offer
Salary 23,400
Great company benefits
Excellent staff discount
