The Manager Customer Supply Chain Solutions (CSCS) is the responsible supply chain professionals dedicated to specific customer market segments (Restaurant, Foodservice Management or Healthcare/Retail/Travel) to develop tailored supply chain strategies and offerings to in order to increase Sysco sales opportunities and profitability with mutual benefit for customers. The Manager CSCS and team will work closely with Customers, Sales, Marketing, Merchandising, and Operations functions and leverage end-to-end distribution network models to develop alternative distribution offerings to customers that combine sources of supply, proprietary items, delivery points to deliver the best supply chain costs. The ability to perform this complex work quickly and accurately is a differentiator for Sysco relative to its traditional and non-traditional competitors. Areas of responsibility include development of distribution strategies for key customer segments, RFP proposal response, inbound and outbound supply chain optimization initiatives, customer KPI monitoring, communication and coordination of customer onboarding and off boarding with operations. The Manager Customer SC Solutions is responsible for internal and external engagement and project management of customer related SC initiatives. Responsibilities include leading projects and deliverables for assigned customer market segment, developing assumptions, timelines and targeted deliverables based on customer specific opportunity, collaborating with CMU sales organization, managing project priorities, developing segment specific expertise, training and development of lesser experienced talent, providing thought leadership on proven distribution strategies, and monitoring performance of key customer KPIs.
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