At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work — and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history. Northrop Grumman's Chief Information and Data Office (CIDO) is looking for a dynamic, innovative Enterprise Services Program Manager in the Aeronautics Systems Sector CIDO PMO. This motivated individual will provide overall technology thought leadership, strategy and IT management for the E-130J program located in Melbourne, FL while serving as a customer liaison between the different functional areas, the programs and CIDO organization. Responsibilities will include, but are not limited to: • IT strategy and operational activities including service delivery, technical requirements gathering, infrastructure solutions and project execution. • Liaison between facilities and security when necessary, to drive optimal IT service environment for E-130J sites. • Maximize alignment of program IT services with the Aeronautics\CIDO sector operating models, strategies, business objectives and investments. • Coordinate with division business leadership, homeroom managers, and end user groups to identify, plan, implement, and sustain IT solutions to meet sector, division and program strategic and tactical objectives. • Act as the CIDO ambassador to programs and business leadership, functional organizations, and end-customers (users). • Monitor customer satisfaction with IT service delivery and engage CIDO resources to assist as required to meet and exceed IT service level objectives for the site. • Identify systemic technical and service delivery challenges affecting the customer and then coordinate solutions with CIDO functional representatives; engage constructively to identify solutions. • Develop and present IT budgets in support of non-recurring projects, recurring sustainment and LRSP IT planning; provide monthly financial analysis and reporting to AS IT program management and AS IT leadership team. • Leadership, peer engagement, and highly effective collaboration across the Melbourne site supporting both localized AS sector and CIDO IT enterprise initiatives and projects.
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