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Call Center Associate

California's Great America
Posted a day ago, valid for a year
Location

Santa Clara, CA 95052, US

Salary

$19.5 - $20.5 per hour

Contract type

Full Time

By applying, a Cedar Fair - Charlotte account will be created for you. Cedar Fair - Charlotte's Terms & Conditions and Privacy Policy will apply.

Sonic Summary

info
  • The position at California's Great America offers a salary range of $19.50-$20.50 per hour.
  • Candidates must be at least 18 years old and have open availability, including weekdays, weekends, evenings, and holidays.
  • The role involves assisting guests with their needs, answering calls in the Call Center, and resolving conflicts while adhering to Cedar Fair standards.
  • Employees will enjoy perks such as paid training, free uniforms, free admission to the park, and discounts on food and merchandise.
  • This job is ideal for individuals who love helping others and have a passion for creating memorable experiences for guests.
Overview:

Earn $19.50-$20.50/hr.  

 

Joining our California’s Great America team means you’ll be responsible for assisting guests needs and providing guest service to the Cedar Fair standards. 

 

You’ll also…

  • Answer guests calls in the Call Center, while providing great guest service.
  • Document and resolves guest conflict.
  • Assist guests with park inquiries.
  • Assist guests with lost and found items.
  • Assist in reuniting lost parties and uses security assistance when necessary.
  • Have additional opportunities to learn and expand your knowledge.

Some of our amazing perks and benefits:

  • Paid Training!
  • FREE Uniforms!
  • FREE Admission to California’s Great America!
  • FREE tickets for friends and family!
  • 30% discounts on Food and 20% discounts on Merchandise!
  • Employee-only RIDE nights, GAME nights and FREE FOOD events!
  • Work with people from here, near and from all over the world!

Responsibilities:

California’s Great America is the top destination for thrill-seekers and families alike and premiere entertainment with 100+ acres of FUN. We want YOU to join us in making people happy!

 

As a member of our team, you’ll…

  • Make our guests happy by delivering amazing experiences and helping them create lifelong memories.
  • Interact with different people of all ages and backgrounds.
  • Gain skills, knowledge and experience that will benefit your future.

Qualifications:
  • You!
  • Must be at least 18 years old
  • Must have OPEN avaliability
  • Availability to include weekdays, weekends, evenings, and holidays.
  • People who love helping others and will support the needs of our guests and associates.
  • Individuals with a passion and excitement about California’s Great America.




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By applying, a Cedar Fair - Charlotte account will be created for you. Cedar Fair - Charlotte's Terms & Conditions and Privacy Policy will apply.