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We are looking a versatile Service Coordinator to support the busy service team on a full time, permanent basis, in Banbury. Your prime role will be to support the service team with all administration, with accuracy and excellent attention to detail. Offering a starting salary of up to £28,000 the role is working onsite.
You will be joining family orientated, friendly and supportive company who provide products and services to the automotive industry. They are a name in their industry and have been trading over 20 years.
Key Accountabilities for the Service Coordinator:
- Processing engineer paperwork
- Liaising with field engineers when necessary
- Managing all service invoicing generated from engineer visits
- Maintaining and updating CRM database
- Dealing with stock queries, stock management
- Checking engineer reports and generating customer invoices
- Dealing with calibration paperwork
- Filing of all data and carry out all other administration tasks as required
- Provide excellent customer service when dealing with customers and engineers
- Processing all parts paperwork
- Keep records up to date of actions taken
- All other administration as necessary
Key competencies for Service Coordinator:
- Strong, organised administration skills
- Solid customer service skills
- Experience of data entry
- Good excel skills
- Highly organised
- Meticulous attention to detail and accurate
- Good interpersonal skills
- Strong communication skills
- Strategic problem solver
- Data collection and ordering processes
- Adaptable in a changing environment
What's in it for you?
- Salary of up to £28,000
- Working hours Monday to Thursday 8.30 - 5.00 and Friday 8.30 - 4.30 with an hour for lunch
- 25 days holidays + bank holidays
- Social events
- An established business
- Working with a friendly and supportive team
- Free onsite parking
