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Your new companyYou will be working for a specialist home improvement company based in Farnborough who offer design, planning and build services for residential properties.
Your new role
In the role, you will be taking customers through the process of a loft conversion from design through to completion. You will be the customer's main point of contact and will be dealing with questions and queries from them. You will also be working with design and build teams to ensure they are delivering to the customers' requirements.You will need a driving licence for site visits. Hours 8.30am - 5.30pm Monday to FridayOther tasks will include:Keeping in frequent communication with our design teamAssisting customers with obtaining signed party wall documents & making heating system arrangementsChasing up council planning applications frequentlyArranging site set up of projectsOrdering materials/windows and assisting our loft fitters day to dayKeeping in regular contact with customers, tradesmen and building controlEfficiently dealing with on-site issuesKeeping customers updated throughout the process of their loft conversionPreparing completion packsAssist with administrative tasks as needed and general office duties
What you'll need to succeed
You will have excellent customer service skills and be able to communicate and deal with queries from customers and in-house teams.
You will be able to deal with customer complaints and resolve these. Any experience within the building industry is desirable.What you'll get in return
£35-45k Depending on ExperienceWhat you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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