Job Title: Helpdesk Administrator
Salary: 拢25,000
Location: St. Albans
Contract: Permanent
Hours: Monday to Friday - 8am-4:30pm or 8:30am-5pm 聽
聽
COMPANY PROFILE
聽
With over 25 years of experience, provides top-tier construction, engineering, and facilities management solutions. As an equal-opportunity employer, they foster a supportive environment for staff development and prioritise safety, quality, and timely delivery. They are now recruiting a Helpdesk Coordinator to join them in their office near St. Albans. 聽
聽
SKILLS REQUIRED
路General administration experience
路Excellent communication skills written & verbal
路Good numerical skills
路Able to work off your own initiative
路Thrive under pressure and working towards deadlines
路UK Driving License - due to office location
聽
RESPONSIBILITIES
路Handle helpdesk calls, emails, and contract inquiries.
路Work with Contract Managers to coordinate maintenance visits.
路Arrange callouts, issue PPMs, and track engineer updates.
路Approve time sheets, organize PPM visits, and ensure SLA compliance.
路Maintain site files, manage remedial works, and approve invoices.
路Keep contract files updated, manage scheduling, and oversee renewals.
路Ensure compliance paperwork is filed and audit-ready.
BENEFITS
路20 days holiday plus bank holidays
路Company pension scheme
路Free parking onsite
路Private BUPA healthcare
路Team Socials
聽
Thank you for your interest in this vacancy, which is being advertised by Smart10 Recruitment Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days if you have been shortlisted.
Smart10 is a multi-award-winning specialist recruitment consultancy focused on the supply of temporary, contract and permanent placements across a select group of business sectors. In order to keep up to date and search for all our active jobs, please visit our website, like us on Facebook and follow us on Instagram or LinkedIn. Please refer to Smart10's Privacy Policy as to how we hold your data.
Back to searchHelpdesk Administrator
Smart10Ltd
Posted a day ago, valid for 3 days
Harpenden, Hertfordshire AL5 3NX, England
拢25,000 per annum
Full Time
Retirement Plan
By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.
Sonic Summary
- The position available is for a Helpdesk Administrator based in St. Albans, offering a salary of 拢25,000.
- The role requires general administration experience and excellent written and verbal communication skills.
- Candidates should be able to work independently, thrive under pressure, and possess a UK Driving License due to the office location.
- Responsibilities include handling helpdesk inquiries, coordinating maintenance visits, and ensuring compliance with service level agreements.
- The company offers benefits such as 20 days of holiday, a pension scheme, free onsite parking, and private healthcare.
