Service Coordinator

Service Coordinator

Document Management Company

Based in Leamington office 8.30 - 5pm (37.5 hours per week) (25 days holiday)

24,000 - 27,000 basic salary + Flexible start & end times + Training + Pension

• Are you looking to offer best in class customer service and administration?
• Eager to use your existing knowledge or quickly learn on the job?

The Company recruiting:

• This established company based in Warwickshire have been trusted for over 30 years.
• Proud of their niche knowledge and customer service offering
• They can offer genuine employee career development, extensive on-going training with realistic career progression.

The Role:

• Speaking with customers and handling inbound emails/calls
• Discussing customer needs
• Booking in equipment for service, repair, and calibration
• Information gathering.
• Follow up on warm leads from calls/emails and website, liaising with sales team
• Mon - Fri role, 37.5 hours per week. Flexible start and end times.

The Candidate:

• Existing experience as an administrator / coordinator in an office-based environment
• Ideally some experience with administration / scheduling and planning
• Organised and methodical mindset.
• Strong communication skills, verbal and written.
• A customer service focus.
• Happy lifting any equipment (Up to 20kg)

The Package:

• 24,000 - 27,000 basic salary
• Flexible start and end times
• Training provided
• Pension
• Company van if needed
• 25 days holiday plus bank holidays

Please apply for this job online if you are interested and feel you fit the above criteria.

Dave, Ryan, and John are the main points of contact for the role.