File Handler

Swift Placementsare recruiting on behalf of our fantastic client based inLiverpool. They are a leader in their field and provide the highest quality service to their clients. They are now seeking a dedicatedFile Handlerto join them on a full time permanent basis.

The successful candidate will be running a mixed caseload of lower value intermediate cases predominantly minor head injury cases. These will be a mix of Portal, Fixed and OIC Costs cases including RTA, EL/PL/OL.

Key Duties:

• Working to targets for the setting and issuing of cases and securing positive client reviews.
• Deal with fixed fee and Portal RTA, Untraced and Uninsured MIB claims and a limited number of PL/OL and EL claims when required.
• Obtaining relevant evidence in a timely and efficient manner, liaising with medical and non-medical experts when required.
• Take a pragmatic commercial approach to settlements and advising clients as to litigation/cost risks.
• Ensure clients are kept informed and up to date on a regular basis throughout the life of the claim.
• Continually risk assess from the outset and duration of the case to ensure that the prospects of success are sufficient to justify continuance.
• Support and mentor new/less experienced members of the team with any issues in terms of clients, referrers, external agencies and procedure etc.

Skills:

• Experience running own caseload of RTA files plus a proven track record of running a successful Portal, OIC, Fast and/or Multi/Intermediate track caseload within a Personal Injury environment.
• Proven track record of excellent client feedback.
• Good knowledge of the CPR and/or relevant case law as well as current legislation in order to progress claims in a timely manner.
• The ability to liaise and build up a rapport.
• Good IT skills with a sound working knowledge of VF or a similar case management system and essential MS Office knowledge.
• Excellent time management and organisational skills, with a calm and methodical approach to work and a flexible, adaptable attitude to resolving issues.

If you are ready to take on this exciting opportunity please submit your updated CV now!

Benefits:

• Competitive salary
• 25 days annual leave plus bank holidays
• Option to buy additional annual leave
• Health & wellbeing programme
• Training & development
• Hybrid working