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Account Director, £70-75k plus benefits, London

Account Director, £70-75k plus benefits, London

Bridge Recruitment Group Ltd

Posted 2 days ago, valid for a month

London, Greater London EC1R 0WX

Full Time

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Sonic Summary

The role of Operational Account Director offers a salary range of £70k-£75k plus benefits and is a permanent, full-time position located in Central London.
The successful candidate will manage cleaning services for a prestigious property portfolio and will be responsible for service delivery, enhancements, and cost-saving initiatives.
Candidates should have experience in a similar role within the corporate London market, with strong skills in client needs assessment and senior-level reporting.
Key responsibilities include performance management, enhancing customer experience, overseeing commercial and supply chain processes, and team leadership and development.
The ideal applicant will possess excellent communication and organizational skills, with a strong knowledge of budgeting and performance metrics.

Role: Operational Account DirectorSalary: £70k-£75k plus benefits Job Status: Permanent/Full-TimeLocation: Central London Vacancy Reference: VR/05297

Role Description:Our client, a leading provider of cleaning, security, and soft facilities management solutions, is looking for an Account Director to join their Team.

You will be responsible for managing the cleaning services for a property portfolio that represents one of the most prestigious and diverse real estate collections in the UK.As Account Director, you will be responsible for service delivery, service enhancement, value, ESG and cost saving initiatives. Ideally, the Account Director will have experience in a similar role within the corporate London market, and will be skilled in meeting client needs and senior level reporting. This is an exciting opportunity for an individual to join an inspiring Team who prides itself on being an industry-leading facilities management company through growth and determination, delivering a first-class service to its clients across the UK.

Responsibilities:

Performance Management: Ensure contracts meet targets, resolve complaints and drive process improvements
Customer Experience: Enhance client satisfaction through proactive solutions, cost efficiency and innovative services
Commercial and Supply Chain Oversight: Manager suppliers, control costs and support compliant contract procurement
Team Leadership & Development: Recruit, train and motivate teams while fostering growth and retention
Efficiency & Compliance: Drive cost savings, track contract milestone and ensure regulatory compliance, including Health & Safety

Requirements:

Experience in a similar role within Manufacturing and Distribution
Corporate real estate experience
Skilled in negotiation, meeting client needs and senior-level reporting
Strong knowledge of budgeting, performance management and metrics
Proficient in MS Office and relevant industry software
Attention to detail
IOSH & NEBOSH desired but not essential
Excellent communication, relationship-building, organisational and leadership skills

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