Service Manager - Young Adults and Pause Service

Service Manager (Young Adults and Pause Service) - Haringey Council

• Salary: 61,980 - 65,476 per annum (+5,850 Market Supplement)

• Location: London

• Contract: Permanent, Full Time (36 hours per week)

• Closing Date: Sunday, 9th March 2025

• Interview Date: Monday, 24th March 2025

Haringey is a diverse and vibrant borough, known for its creativity, community spirit, and commitment to social change. Our staff embrace our core values-Caring, Creative, Courageous, Collaborative, and Community-focused-ensuring we deliver the best possible outcomes for our residents. With a strong track record of innovation and inclusion, we're proud to be the 2027 London Borough of Culture.

We support children in care and care leavers aged 16-25, offering vital services to ensure positive futures. Our team also manages the referral, assessment, and support for unaccompanied minors and delivers the Pause programme, which provides trauma-informed support to women at risk of repeat child removals.

Haringey's approach to care leavers was rated Good by Ofsted in 2023, highlighting our strong housing and employment support, stable workforce, and relationship-based practice. Our dedicated professionals work closely with young people to ensure they receive the best possible support tailored to their individual needs.

We are seeking a dynamic and experienced Service Manager to lead service improvements, ensuring high-quality support for young adults leaving care. You will:

• Lead and manage a high-performing team, ensuring all staff are supported and engaged in continuous professional development.

• Drive service development and performance through risk analysis, data monitoring, and direct feedback from service users.

• Ensure smooth operational delivery of services, embedding a culture of high standards, accountability, and professional practice.

• Develop and enhance support services for care leavers and unaccompanied minors, in line with legislative and regulatory frameworks.

• Strengthen multi-agency working, building strong relationships with external partners, including health, housing, and employment services.

• Take a strategic lead on complex cases, including those involving No Recourse to Public Funds (NRPF), ensuring fair and lawful decision-making.

• Oversee budget management and resource allocation, ensuring cost-effective and high-quality service delivery.

• Implement best practice models, driving forward innovation in support services for young people.

• Ensure compliance with statutory requirements, working closely with Ofsted and other regulatory bodies.

• Champion diversity and inclusion, ensuring services are accessible and culturally sensitive to the diverse needs of Haringey's young people.

We are looking for a resilient and authoritative leader who places young people at the centre of practice. The successful candidate will have:

• At least two years' experience at Service Manager level or above within children's social care.

• A Social Work qualification and Social Work England registration.

• Extensive experience managing care leaver services, unaccompanied minors, and adolescent social work.

• Strong leadership skills with a proven ability to inspire and motivate teams.

• Experience in delivering trauma-informed practice and understanding the complexities of young people's transition into independence.

• The ability to assess risk and make strategic decisions in a multi-agency environment.

• A track record of embedding best practice models and training initiatives within teams.

• Outstanding communication and negotiation skills, with experience of working with partners across multiple agencies.

• A commitment to ensuring young people receive a high-quality, strengths-based, and relationship-focused service.

We offer a competitive benefits package, including:

• Up to 31 days' annual leave + bank holidays.

• Hybrid working opportunities to promote work-life balance.

• Comprehensive health and wellbeing support, including access to an Employee Assistance Programme.

• Generous Local Government Pension Scheme.

• Access to training and career development opportunities.

• Discount schemes across leisure, retail, and cultural activities in London.

Apply Now! We reserve the right to close this advert early if we receive a high volume of applications. Ensure you apply as soon as possible.

For any queries, please contact Phil Puaca at Ackerman Pierce (phone number removed)