IT Support Engineer (Active SC Clearance)Role: IT Support EngineerSpecialism(s): SC Clearance, User Support, 1st/2nd Line Support, JIRA, Confluence, Helpdesk, IT Project SupportType: Contract, Inside IR35Duration: 2 Months Location: Central London (On-Site Preferred, Remote Optional)Pay Rate: £200 - £260 per dayStart: ASAP / Urgent - Immediate StartIT Support Engineer (Active SC Clearance)CPS Group UK are delighted to be working with a leading organisation to appoint an *actively SC Cleared* IT Support Engineer for an initial 2-month contract. The SC Cleared IT Support Engineer will provide both User/Helpdesk support to the business users, whilst also getting involved in ad-hoc IT-centric projects.The IT Support Engineer must have working proficiency in both JIRA and Confluence.*Candidates with active SC Clearance and the capacity to work on-site in London will be prioritised*Role Requirements* Provide 1st & 2nd Line on-site technical IT infrastructure support* Support hardware issues and fixes (e.g. desktop, laptop printers, mobile)* Utilise JIRA and Confluence tools to manage IT project delivery and workflows* Communicate effectively with the customer and manage technical queries in line with company standards and SLA's* Prioritise, and resolve technical queries and service request* Support the IT Manager with other (non-technical) site duties as requested* Work closely with users (floor-walking) and support stakeholders of all levels with IT-centric issuesRequired Skills & Experience* Previous experience working in an on-site IT Support role* Possesses ACTIVE UK SECURITY CLEARANCE (SC)* Demonstrable experience using both JIRA and Confluence* Experience supporting critical IT projects* Demonstrable IT related problem-solving capabilities* Highly professional and flexible attitude* Excellent communication skills (written and verbal)* Able to work both independently and as part of a team* Strong working knowledge of Windows 11 (and associated support requirements)* Strong working knowledge of technologies including:o Active Directoryo Exchangeo Office 365o iOS / Android / Mobileo SCCM / WSUSo Basic networkingo Comms room supportFor more information or immediate consideration for this opportunity, please contact Charlie Grant at CPS Group UK on or email By applying to this advert you are giving CPS Group (UK) Ltd authority to hold and process your data for this specific role and any other roles we may deem suitable to you over time. We will not pass your data to any third party without your verbal or written permission to do so. All incoming and outgoing calls are recorded for training and compliance purposes. CPS Group (UK) Ltd is acting as an Employment Agency in relation to this vacancy. Our new privacy policy can be found here https://company-policies
Back to searchIT Support Engineer Active SC Clearance
CPS Group
Posted 10 hours ago, valid for 2 days
London, Greater London EC1R 0WX
Full Time
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Sonic Summary
- The role of IT Support Engineer requires active SC Clearance and offers a contract position for 2 months in Central London, with a pay rate between £200 and £260 per day.
- Candidates must have previous experience in on-site IT support and demonstrate proficiency in JIRA and Confluence.
- The engineer will provide 1st and 2nd line support, manage technical queries, and assist with IT-centric projects.
- Strong knowledge of Windows 11, Active Directory, Office 365, and basic networking is essential for this role.
- Immediate start is preferred, and candidates with active SC Clearance who can work on-site will be prioritized.
