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Technical Support Engineer

Platform Recruitment
Posted 18 days ago, valid for 7 days
Location

Reading, Berkshire RG7 4LX, England

Salary

£22,000 - £26,400 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • Berkshire is seeking a Technical Support Engineer with a salary range of £40k-£50k based on experience.
  • The role involves providing first and second line technical support to an international client base.
  • Key responsibilities include remote diagnosis, customer training, and feedback to the engineering team.
  • Desired knowledge includes networking, electronics, mechanics, and familiarity with various operating systems.
  • Candidates should have relevant experience, and the position offers hybrid working options.

Berkshire - Technical Support Engineer - £40k-£50k - Instrumentation

Platform Recruitment has partnered with an innovator of instrumentation for harsh environments. They are looking for a Technical Support Engineer to join their team based in Berkshire. You will provide first and second line technical support to the international client base.

Main Duties:

+ Supporting customers and distributors through remote diagnosis

+ Learning about company products and working applications

+ Providing customer training both in-house and at customer sites.

+ Providing continuous feedback to engineering team

+ Working through a list of prioritised support tickets

Knowledge Desired:

+ Networking (IP, Wi-Fi, GSM and serial protocol)

+ Electronics

+ Mechanics

+ Control systems

+ Windows, Linux and iOS operating systems

Salary/Location:

+ The salary for this position is £40k-£50k, depending on experience

+ This role is full-time, based in Berkshire, with hybrid working options on offer

If you feel that you have the right experience for this position then please apply with an updated CV, your salary/rate expectations and availability.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.