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37 hours a week
• 4 day working week 9.5 hours per day.
• Hourly Rate of £11.50 Per hour
Our client operates exclusively within the education sector, helping institutions to achieve specific objectives in the 16-19, HE, Adult and Employer markets through telephone surveys.
We pride ourselves on strong client relationships and being responsive to our clients’ needs. All our dedicated employees care about each project.We are an approachable, knowledgeable and professional business based in the Northeast of England.
Outlining The role:Your role is to contact and fill out a short questionnaire with students that have recently completed or withdrawn from a course through their local college, council, or training provider. You will be contacting people of all ages, from all areas of the country, and people that speak limited English.
We are representing our clients, and it is imperative that we are professional and polite when making the call. Our clients use the information we collect to provide better courses and secure more funding from government. This information helps them continue delivering courses.
• Our focus is the client and deliver projects to the highest standard.
• We take responsibility of our actions and always perform beyond what expected.
• We care about how we collaborate with other people in the team.
• Honesty in our approach to clients and each other
• We ensure we have a healthy working environment.
• Reactive to Clients Needs
• We make sure we have honest and open communication with our clients and each other.
Staff are expected to always adhere to the company values, and when making decision bear these values in mind to ensure the decision is in-line with company values.
Working Hours - shifts fall between:
Monday? to Thursday (4 day week)9:00am - 7:00pmFriday ??9:00am - 3:00pm (If required overtime basis)Saturday?10:00am - 2:00pm(If required overtime basis)
