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Customer Service Agent

Huntress
Posted a day ago, valid for a month
Location

Waltham Abbey, Essex EN9 1ER, England

Salary

£11.8 - £12.8 per hour

Contract type

Part Time

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Sonic Summary

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  • The position of Customer Service Agent is available on a temporary basis with an immediate start in Waltham Abbey.
  • Candidates must possess previous experience in a contact center environment and have strong attention to detail and IT skills.
  • The role involves handling inbound and outbound calls, managing email queries related to debt repayment, and supporting general office tasks.
  • The salary for this position ranges from £11.79 to £12.80 per hour, depending on experience.
  • This full-time role requires availability Monday to Friday from 9am to 5:30pm.
Customer Service Agent - Temporary, Immediate Start

Are you a customer focused individual who consistently works to a high level of service?

We are supporting a well-established company based in Waltham Abbey with recruiting for a Customer Service Agent on a temporary ongoing basis.

This is a fully office-based position and you must be able to drive (due to company location) in order to be suitable for this role.

Duties will include:
  • Handling both inbound and outbound calls from new and existing customers
  • Managing an inbox and responding to email queries regarding debt repayment
  • Logging calls and updating notes and account details onto the database
  • Supporting general office ad hoc tasks to when required to ensure smooth running of the office
This role involves dealing with customers debt and personal reasons so you must be empathetic and can handle difficult calls. You must have previous contact centre environment, with strong attention to detail and good IT skills using Microsoft Word, Excel, Outlook, etc.

Salary - 11.79 - 12.80 per hour DOE.
Monday to Friday, 9am-5:30pm.
Must be available to begin a new role immediately.

Huntress does not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and complies with all relevant UK legislation. PLEASE NOTE! You should make yourself aware of how immigration laws apply to your situation before applying for any jobs. We are acting as a Recruitment Agency in relation to this role.

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