An exciting opportunity to join our client in Corby has arisen. The role of Customer Servcies Co-ordinator involves supporting our clients services function reporting to the Customer Service Manager, with the utmost appreciation of the importance to delivering outstanding customer service.
The successful candidate will understand the importance of managing client SLAs and prioritising customer calls, with effective communication to internal stakeholders and customers alike. There is added responsibility, namely:
Managing Engineer schedules/diaries/route planning for customer repairs
Customer Services and general Administration
Management of stock for repairs purposes
Responsible for the warranty claims process
We are looking for a highly motivated individual who can set their own daily routine, working in an organised and methodical manner.
Working hours are 08:30 to 17:00 Monday to Thursday, with a 16:00 finish on Fridays and there is 30 minutes allocated for lunch each day. In addition, there is also 1 or 2 weekends a month to cover which comes with an extra shift payment of £75 per day, so £150 per weekend worked.
If you have the skills and experience and desire to succeed in a role like this please apply today!
INDKTT
Back to searchCustomer Services Co-ordinator
Interaction Recruitment
Posted 5 days ago, valid for a month
Weldon, North Northamptonshire NN17, England
£28,000 - £30,000 per annum
Full Time
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Sonic Summary
- An exciting opportunity has arisen for a Customer Services Co-ordinator in Corby, reporting to the Customer Service Manager.
- The role requires managing client SLAs, prioritizing customer calls, and effective communication with stakeholders.
- Key responsibilities include managing engineer schedules, customer service administration, stock management for repairs, and handling warranty claims.
- The position offers a salary of £75 for each weekend worked, amounting to £150 for two weekends.
- Candidates should be highly motivated with the ability to work independently, and prior experience in customer service is preferred.
