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Our client based in Wokingham is seeking a Sales Administrator to drive sales by generating and converting customer quotations. This is for a 10-month maternity cover.
This role will be operating within an overall team of 25 including sales, marketing, finance and warehouse operations.
Company Benefits:
- Discretionary bonus based on company performance
- Office based with some flexibility of homeworking
- Employee Assistance Programme
- Cash plan after completion of probation
- Life Assurance after completion of probation
Key Responsibilities:
The Sales Administrator will be responsible for liaising with customers to identify solutions to their product requirements, providing quotations to customers, in a timely manner, by utilising sales and product knowledge for the preparation of quotes; and for converting the quotes into sales orders. This person will also be responsible for qualifying opportunities and updating records in a CRM and liaising with the wider sales teams.
- Create and deliver accurate and timely quotation for customers, ensuring all information is complete
- Interact with suppliers to obtain pricing for special order items
- Review request for quotes and ensure all necessary information is provided by the customers
- Work with external sales team to effectively manage the customer's requests
- Provide accurate and up to date pricing information for all products and services requested
- Chasing the quotes and converting to sales orders.
- Provide exceptional customer service and respond promptly to all customer inquiries and concerns
- Contribute to the development of new processes and procedures to improve efficiency and effectiveness in the quoting process.
Experience and Skills Requirements:
- Significant experience in customer account management ideally in a B2B environment
- Technologically astute
- Experience with CRM and ERP systems.
- Demonstrable experience in customer services or quoting role
- Problem solver with great initiative
- Good head for numbers
- Excellent written and verbal communication skills
- Proficient in Excel and Word
If you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted.
